Procedure for application

• Citizens' appeals are submitted orally or in writing. Oral and written appeals of citizens are of equal importance.
• Citizens' appeals can be submitted individually or collectively.
• Citizens' appeals can be in the form of applications, proposals or complaints.
• An application is an appeal of citizens requesting assistance in the realization of their rights, freedoms and legitimate interests.
• The proposal is an appeal of citizens with recommendations for improving the activities of the state and society.
• A complaint is an appeal stating the demand of citizens to restore their violated rights, freedoms and legitimate interests.
• Citizens of the Republic of Uzbekistan have the right to apply to government agencies with applications, proposals and complaints.
• The exercise of the right of citizens to appeal must not infringe upon the rights, freedoms and legitimate interests of other persons, society and the state.
• Citizens and stateless persons of foreign states have the right to apply to state bodies of the Republic of Uzbekistan in accordance with this Law.
• Relations in the field of appeals of citizens to self-government bodies shall be regulated in the manner prescribed by this Law.
• Appeals of citizens shall not be considered in accordance with this Law, unless otherwise provided by law.